RECEPTION

Caring for people, for us, means being present in their everyday lives, preventing unnecessary hospital admissions and providing appropriate support directly at home. We offer an integrated home care service, designed to respond effectively and promptly to the different needs of those who require medical care and support.

Through a team of qualified professionals, we provide personalised support that integrates healthcare and social interventions, with the aim of promoting the person’s wellbeing.

Each intervention is carefully planned, involving family members and key contacts, to ensure appropriate, personalised support that is attentive to people’s real needs.

It is not just a job: it is a mission. Every day we care for those living with a temporary or permanent disability. Our aim is not only to provide support, but to build life pathways that restore autonomy, dignity and hope.

A journey to take together

We are a point of reference for every service user and every family who place their trust in us. We do not simply deliver care: we listen, understand and embrace fears and expectations. Every rehabilitation and support pathway is tailored to the needs of the person undertaking it, with empathy and professionalism.

Through a team of qualified professionals, we provide personalised support that integrates healthcare and social interventions, with the aim of promoting the person’s wellbeing.

Thanks to our multidisciplinary team (made up of specialist doctors, rehabilitation therapists, educators, psychologists, social workers and personal care assistants), we provide targeted support to promote the recovery and maintenance of each person’s abilities.

Every individual is unique, with distinct values, experiences and needs.

For us at Medihospes, recognising and enhancing this uniqueness is essential to promoting positive mental health. Our mission is to provide support that respects and celebrates each person’s diversity, through a professional, empathic approach grounded in attentive listening.

We carry out support, care and rehabilitation activities for people experiencing mental distress, from childhood through to adulthood, including interventions aimed at supporting and relieving families and caregivers, who represent the secondary target of our work.

Our method involves the intensive case management of adolescents and young adults experiencing mental distress, within their own family context.

This is a form of intervention and care delivered in the person’s usual living environment (home, school, leisure settings), outside the traditional hospital setting, with the aim of maintaining regular and frequent contact with the person, monitoring their psychological and clinical condition, and providing effective therapy and rehabilitation.

To ensure tailored support, we provide integrated social and healthcare interventions with a strong healthcare component, or intensive educational programmes, through:

Our attention to vulnerability begins with encounter—with taking the first step towards those most in need of support. Welcoming is the first gesture, the one that makes every other change possible.

Every day, we are committed to providing a practical response for those who are most vulnerable, in particular minors at risk of abandonment or social marginalisation. For them, we have created our Case Famiglia, a safe haven where children and young people are welcomed, listened to, protected and valued.

We do not simply provide a safe place: we accompany them through every stage of their growth, supporting their emotional, social and psychological development.

We believe that every young person has the right to build their own future. For this reason, we work with a network of businesses that offer training placements and employment-entry opportunities, supporting young people on their path towards independence, to give them a life opportunity—a concrete chance to become the protagonists of their own destiny.

Thanks to our daily commitment and the passion of those who work with us, we stand alongside each of them on their journey towards independence and personal fulfilment.

Gender-based violence is one of the most serious violations of human rights. It profoundly harms those who experience it, with devastating physical, psychological, social and economic consequences. At Medihospes, we stand alongside those facing this painful reality, providing support, reception and pathways towards autonomy through our anti-violence centres, with the aim of helping every woman regain hope, safety and independence.

Our anti-violence centres are safe reception spaces, designed to provide protection to those experiencing violence. We offer comprehensive support, welcoming anyone who needs assistance, listening and guidance.

We firmly believe that gender-based violence must be prevented, as well as addressed. For this reason, we are engaged in educational projects and awareness-raising campaigns, with the aim of promoting a culture of respect and equality. Key activities include:

The services of the Centro Antidiscriminazioni are designed for anyone who experiences marginalisation, prejudice or violence linked to their sexuality or gender identity. We work to ensure that every individual, regardless of sexual orientation or gender identity, can feel respected, supported and protected.

The fight against discrimination linked to sexual orientation and gender identity is not limited to the protection of rights; it also includes an active commitment to prevention. For this reason, we are involved in:

Medihospes is a a trusted point of contact for anyone who needs support, protection or advice in response to discrimination. If you or someone you know is experiencing discrimination, violence or marginalisation linked to sexual orientation or gender identity, we are here to help with discretion and professionalism.

We care for older people who are partially or wholly dependent, providing a safe, comfortable and welcoming environment. Our mission is to ensure respect, dignity and wellbeing at every stage of life, through high-quality residential and semi-residential services.

Each intervention is tailored to improve quality of life, ensuring safety, dignity and continuous attention.

Le nostre Case di Riposo, Case Albergo, Case Famiglia e Comunità Alloggio sono progettate per offrire il massimo del comfort alberghiero e un’atmosfera familiare con servizi dedicati, erogati da personale qualificato, per una presa in carico completa dei nostri ospiti da un punto di vista psico-socio-sanitario.

Our Case di Riposo (care homes), Case Albergo (hotel-style residences) , Case Famiglia (foster homes) Comunità Alloggio (supported accommodation) are designed to offer the highest levels of hotel-style comfort and a family-like atmosphere, with dedicated services delivered by qualified staff, ensuring comprehensive support for our residents from a psychological, social and healthcare perspective.

In our Centri Diurni (day centres), dedicated in particular to people with Alzheimer and related dementias, we are committed to stimulating interests and nurturing our residents’ talents, in order to promote the maintenance of residual cognitive abilities and social skills, with a view to achieving full bio-psycho-social wellbeing:

We have chosen to certify our services in accordance with UNI 10881, which provides assurance of:

Relying on the outsourcing of care services means ensuring greater flexibility and efficiency for hospital and residential facilities, enabling them to focus on the most important strategic activities.

Thanks to our established experience, we provide comprehensive support for all necessary care activities, operating within residential facilities, wards and operational units.

Our partnership represents an opportunity for strategic reorganisation for healthcare facilities seeking to optimise the management of care resources, enabling them to:

We welcome those fleeing war, poverty and persecution, ensuring support and a safe environment.

Our approach to reception promotes and values each individual’s uniqueness, offering practical support to rebuild a new life.

We manage, throughout the national territory, first-line assistance services for applicants for international protection (CPSI, Centri Accoglienza e Trattenimento, Centri di Accoglienza Straordinaria), as well as more than 40 Accoglienza e Integrazione (Reception and integration) projects (S.A.I. network) in collaboration with Local Authorities acting as project lead bodies of the project. Some are dedicated to more vulnerable people, such as unaccompanied foreign minors, women and single-parent households.

We work in partnership with public, private and religious organisations to develop integrated reception projects.

We promote integration through multidisciplinary interventions that contribute to the delivery of individual pathways towards personal development and independence, to build a welcoming and participatory community:

Not only reception, but ongoing support: our actions are aimed at building a network among all those who, like us, are engaged in creating a welcoming community, ready to support the integration pathway of anyone who arrives in our Community.

We welcome, we protect, we support. Together, we build a fairer future.

In an increasingly individualistic world, characterised by the crisis of the very concept of community and the emergence of the “liquid society”, the challenge is complex: tackling the risk of societies that are highly fragmented and lacking in solidarity is one of our main objectives.

Reducing social marginalisation requires coordinated action at individual, community and institutional level. We recognise that true value must be rediscovered through the development and implementation of initiatives that support a collectivist society, placing emphasis on values that prioritise group wellbeing, social relationships and community roles. For this reason, we direct our work towards promoting inclusion, ensuring access to healthcare pathways, education and employment inclusion, and placing legal, psychological and social support at the centre.

We welcome people living in situations of social, economic or cultural exclusion who, in most cases, do not have access to the opportunities or resources offered by society. For this reason, in our reception facilities, every action we take can make a significant difference in an individual’s life, helping them to overcome loneliness, poverty or despair, towards a better future.

People on the margins are often deprived of access to essential services such as education, healthcare and housing. Ensuring that these fundamental rights are accessible is a crucial step in promoting inclusion. This is why, in our facilities, we work so that migrants and refugees, people with disabilities, people experiencing homelessness, people belonging to the LGBTQIA+ community, women and children can feel like active members of society and develop a renewed awareness of the importance of placing themselves and their life plans at the centre.

When health requires attention and specialist support, we are by your side, directly in your own home. We offer a tailored home care service, delivered by a team of highly qualified professionals.

Thanks to a widespread presence across the territory and efficient organisation, we guarantee timely interventions and continuous assistance, providing not only high-quality care but also the reassurance of knowing that you are never alone.

Every day we are committed to promoting inclusion, equality of opportunity and the protection of the rights of all members of the community.

We therefore provide day and night reception, distribute essential goods, offer a listening ear and support the most vulnerable individuals through: